Shipping policy

1. Shipping Coverage

We currently offer shipping services across India. Delivery times and charges may vary based on your location.

2. Shipping Timeframe

  • Order Processing: All orders are processed within 1-2 business days.

  • Delivery Timeline:

    • Metro Cities: 2-4 business days

    • Tier 1 & Tier 2 Cities: 3-5 business days

    • Remote Areas: 5-8 business days

Please note: Orders are not shipped or delivered on weekends or public holidays.

3. Shipping Charges

  • Free Shipping: For orders 

  • Additional charges may apply for heavy or oversized items, which will be communicated during checkout.

4. Delivery Partners

We partner with reputed logistics providers like Delhivery, Bluedart, XpressBees, and India Post to ensure timely and safe deliveries.

5. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email/SMS with the tracking number and tracking link.

6. Delivery Delays

In case of unexpected delays (weather, strikes, pandemic restrictions, etc.), we will update you promptly via email/SMS.

7. Address Accuracy

Please ensure the shipping address and contact details provided are accurate. Citydrop.in is not responsible for delivery failures due to incorrect address or unavailability of the recipient.

8. International Shipping

Currently, we do not support international shipping.

9. Order Cancellation Before Shipping

Orders can be cancelled before dispatch by contacting our support team.

📞 Customer Support: